Data protection

Handling customer data in the service

When a user logs in to the service with his or her library card, the service stores the number and PIN code of the card as well as the user’s first and last names, email address and home library. When logging in using Haka, the username, name and email of the user are stored. The information is used for the following purposes:

Information Purpose
Library card number User authentication
Username User authentication
PIN-code User authentication for service interfaces
First name User authentication and display of information
Last name User authentication and display of information
Email Default address for email, can be edited by the user
Home Library Default collection point for reservations, can be edited by the user

The email address stored in the service is used only to send emails requested by the user, such as due date reminders and new entries alerts.

In addition to the above information, the service may store information about the user’s activities. Such information includes the language of use, the receiving of due date reminders and new entries alerts, records saved in the user’s lists, library cards added by the user, and social metadata (comments, reviews, keywords).

Other features that require the handling of user information (e.g., browsing borrowed and reserved material, as well as fees, making reservations, renewing loans) use the service interfaces of the library system, and this information is not stored in the service with the exception of the optional due date reminders. When a due date reminder is sent, the ID number and due date of the borrowed item is stored to ensure that the reminder is sent only once.

Accounts created using a library card or Haka username are separate from each other even if they have the same numerical identifier.

A personal data file description has been prepared for handling user information: Register details